Gaming Manager  What They Do

Just the Facts


Plans, organizes, directs, controls or coordinates gaming operations in a casino. Formulates gaming policies for their area of responsibility.

This career is part of the Hospitality and Tourism cluster Recreation, Amusements and Attractions pathway.


A person in this career:

  • Removes suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
  • Circulates among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
  • Explains and interprets house rules, such as game rules or betting limits.
  • Tracks supplies of money to tables and performs any required paperwork.
  • Resolves customer complaints regarding problems such as payout errors.
  • Markets or promotes the casino to bring in business.
  • Prepares work schedules and station arrangements and keeps attendance records.
  • Maintains familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  • Sets and maintains a bank and table limit for each game.
  • Monitors staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves standing more than one-third of the time
  • Work in this occupation involves walking or running more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly at a distance
  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Overtime work
  • Rotating shift work
  • Weekend work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Cage Manager -- Supervises all cage, and vault/ bank personnel in the performance of their duties to ensure that all guests have an enjoyable gaming experience.
  • Casino Manager -- Oversees casino operations and makes sure that casino guests have a pleasant experience and they also ensure that both guests and employees are playing by casino rules.
  • Slot Manager -- Oversees the slot operation for a casino, from designing the layout for the slot floor, selecting the manufacturers and type and denominations of each machine, to overseeing the slot employees and their activities.