Medical and Health Services Manager  What They Do

Just the Facts


Medical and Health Services Managers Career Video



Plans, directs or coordinates medicine and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.

This career is part of the Health Science cluster Support Services pathway.


A person in this career:

  • Conducts and administers fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Directs, supervises and evaluates work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Maintains communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Reviews and analyzes facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Plans, implements and administers programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Directs or conducts recruitment, hiring and training of personnel.
  • Establishes work schedules and assignments for staff, according to workload, space and equipment availability.
  • Maintains awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
  • Monitors the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
  • Develops and maintains computerized record management systems to store and process data such as personnel activities and information, and to produce reports.

Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Exposed to disease and infections more than once a month through work such as patient care, laboratory work, and sanitation control
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Irregular hours
  • Overnight travel
  • Overtime work

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Assisted Living Administrator -- Determines who is admitted into an assisted living facility, manages financial matters, and supervises, hires, evaluates, assigns duties and fires assisted living staff.
  • Clinical Services Director -- Responsible for administrative and clinical direction of programs and services with awareness of community needs.
  • Hospice Administrator -- Oversees and manages the operations of medical facility that provides care for the terminally ill and their families.
  • Hospital Administrator -- Coordinates and directs the day-to-day functions of a hospital and also acts as a link between the hospital and its board of trustees.
  • Long Term Care Administrator -- Manage nursing homes, assisted-living and continuing-care retirement communities, home care, hospice and day-care facilities that provide rooms, personal care and social activities to seniors and patients who cannot take care of themselves because of adva
  • Medical Office Administrator -- Responsible for the daily operation of a medical practice, typically includes filing, bookkeeping, processing paperwork, and assisting patients.
  • Nursing Administrator -- Oversees the care delivery for patients on all nursing units and represents nursing as a member of the senior leadership team when decisions are made.
  • Nursing Home Administrator -- Oversees the staffing and business aspects of a nursing home or a similar institution designed to provide care and services for senior citizens.
  • Outpatient Services Director -- Supervises and directs activities of outpatient clinic and coordinates activities of clinic with those of other hospital departments.
  • Patient Relations Director -- Serves as the intermediary between patients, medical staff and visitors of a hospital or other medical facility to ensure that the patients receive the best customer service experience by eliminating conflicts, communicating policies and educating staff m
  • Public Health Administrator -- Coordinates the activities of a health board focusing on disease control and prevention and health promotion.
  • Volunteer Services Director -- Directs activities of volunteer agencies and workers offering their services to hospitals, social service, and community agencies.