Administrative Services Manager  What They Do

Just the Facts


Plans, directs or coordinates an organization's support services, such as recordkeeping, mail distribution, telephone and reception, staff and other office support services. May oversee facilities planning and maintenance and custodial operations.

This career is part of the Business, Management and Administration cluster Operations Management pathway.


A person in this career:

  • Directs or coordinates the supportive services department of a business, agency, or organization.
  • Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.
  • Sets goals and deadlines for the department.
  • Acquires, distributes and stores supplies.
  • Analyzes internal processes and recommends and implements procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Plans, administers, and controls budgets for contracts, equipment, and supplies.
  • Monitors the facility to ensure that it remains safe, secure, and well-maintained.
  • Hires and terminates clerical and administrative personnel.
  • Oversees the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
  • Oversees construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.

Working Conditions and Physical Demands

People who do this job report that:

  • You would sit most of the time. There's some walking and standing. You may have to lift and carry things like books, papers or tools weighing 10 lbs. or less.
  • Work in this occupation requires being inside most of the time
  • Work in this occupation involves sitting more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others
  • Identifying and understanding the speech of another person

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Administrative Coordinator -- Provides administrative and technical support to the Administration Department. May exercise direct or functional supervision over assigned lower-level clerical support personnel.
  • Administrative Director -- Directs, organizes, and arranges administrative functions for an organization.
  • Administrative Officer -- Oversees and implements administrative procedures, establishes work priorities and coordinates the acquisition of administrative services such as office space, supplies and security services.
  • Business Office Manager -- Supervises and manages office personnel that provide clerical, financial systems and administrative support.
  • Chief Administrative Officer -- Responsible for nearly every aspect of a company's operations, such as data communication, human resources, office services, security, insurance, and other administrative functions.
  • Dental Office Manager -- Coordinates interactions between patients and staff, ensuring the accuracy of patient histories or taking on small-scale human resources responsibilities.
  • Director of Operations -- Involved in planning, directing and coordinating activities regarding everything from people to policies, to keep organizations on track to reach their objectives.
  • Facilities Manager -- Responsible for the management of services and processes that support the core business of an organization, with a focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity.
  • Operations Administrator -- Plans and directs the operations of a business by formulating policies, monitoring daily operations, and planning the use of human resources and materials.