Shipping and Receiving Clerk  What They Do

Just the Facts


Verifies and keeps records on incoming and outgoing shipments. Prepares items for shipment. Duties include assembling, addressing, stamping and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

This career is part of the Business, Management and Administration cluster Administrative Services pathway.


A person in this career:

  • Examines shipment contents and compares with records such as manifests, invoices, or orders to verify accuracy.
  • Records shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
  • Prepares documents, such as work orders, bills of lading, or shipping orders, to route materials.
  • Confers or corresponds with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
  • Packs, seals, labels, or affixes postage to prepare materials for shipping, using hand tools, power tools, or postage meter.
  • Contacts carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.
  • Delivers or routes materials to departments using handtruck, conveyor, or sorting bins.
  • Requisitions and stores shipping materials and supplies to maintain inventory of stock.
  • Determines shipping methods, routes, or rates for materials to be shipped.
  • Computes amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.

Insider Info

Dig into the details and check out what people in this job have to say about their work.



Working Conditions and Physical Demands

People who do this job report that:

  • You would often handle loads up to 10 lbs., sometimes up to 20 lbs. You might do a lot of walking or standing, or you might sit but use your arms and legs to control machines, equipment or tools.
  • Work in this occupation involves use of protective items such as safety shoes, glasses, gloves, hearing protection, a hard hat, or personal flotation devices
  • Work in this occupation involves using your hands to hold, control, and feel objects more than one-third of the time
  • Exposed to hazardous situations involving possible injury such as cuts, bites, stings, and minor burns more than once a month
  • Work in this occupation requires being inside most of the time
  • Sound and noise levels are loud and distracting
  • Work in this occupation involves making repetitive motions more than one-third of the time
  • Work in this occupation involves standing more than one-third of the time
  • Work in this occupation involves walking or running more than one-third of the time

Working in this career involves (physical activities):

  • Seeing clearly up close
  • Speaking clearly enough to be able to be understood by others

Work Hours and Travel

  • Regular working hours and limited travel

Specialty and Similar Careers

Careers that are more detailed or close to this career:

  • Freight Clerk -- Compiles documents on incoming cargo shipments to expedite removal of cargo and prepares bill for shipping charges.
  • Grain Elevator Clerk -- Records data pertaining to receiving, storing, and shipping of grain at grain elevators.
  • Material Handler -- Moves merchandise and materials through the company from shipments into the company to the production floor and shipments on its way to customers.
  • Logistics Technician --
  • Route Delivery Clerk --
  • Warehousing Technician --